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#1 Introduction
Project Overview
HR management dashboard
Responsibility: UX/UI project
HR PeoplePlus is an internal organizational system a centralized, visualized interface that provides HR professionals, managers, and executives with real-time insights and key metrics related to various aspects of human resources within an organization.
User Problem
a user | a need | a goal
Employees often find it challenging to navigate through various HR-related tasks, such as accessing their benefits information, submitting time-off requests, or finding company policies. They may feel overwhelmed by the complexity of HR systems, leading to frustration and decreased productivity. Additionally, they might not have access to important HR-related information, leading to misunderstandings and miscommunication.
Business Problem
what do we want to achieve?
From the business perspective, HR processes can be time-consuming and resource-intensive. Manual handling of payroll management, employee onboarding, and performance evaluations can lead to inefficiencies and errors. Moreover, the lack of real-time data and insights into HR metrics makes it difficult for the management to make informed decisions regarding workforce planning and talent management.
The Goal
Integrated HR Management Dashboard for streamlined workflows and improved decision-making.
#2 Design thinking process to solve my problem
Empathize
Define
Ideate
Prototype
Test
Empathize
-Understand employees' and HR professionals' needs, goals, and pain points and empathize with their specific challenges and preferences.
- Develop empathy maps to visualize the thoughts, feelings, and behaviors of users related to HR tasks and interactions.
User Interview
Interview results based on conversations with users of an HR dashboard management system, highlighting various pain points they encounter.
Interviewed 4 people in the field of human resources and recruitment, it was important for me to hear them.
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The general points I found:
1. Complex navigation.
2. Lack of real-time data.
3. Limited self-service options.
4. Users stress the importance of a user-friendly interface for better adoption rates.
Define
Empathy Map: Understanding user needs in HR Dashboard Management
By understanding thoughts, feelings, and actions, we can design an HR dashboard that addresses pain points and aligns with goals and objectives.
User pain points
User pain points refer to specific problems, frustrations, or challenges that users face while using a product, service, or system.
These pain points represent areas of dissatisfaction or difficulty that can affect the overall user experience and hinder users from achieving their goals effectively.
Identifying and addressing these pain points is crucial for enhancing the usability and satisfaction of the product or service.
User Journey Map
Persona
Sarah is a dedicated HR manager in a mid-sized company.
She is passionate about creating a positive work environment and supporting employees throughout their career journey. However, she often feels overwhelmed by the manual tasks and lack of efficient tools to manage HR processes effectively.
Name: Sarah Rodriguez
Age: 32
Role: HR Manager
Experience: 8 years in HR management
"A well-designed interface isn't just visually appealing; it's intuitive efficient, and empowers users to accomplish tasks seamlessly"
Goals:
1. Improve HR efficiency: Sarah aims to streamline HR processes and reduce administrative tasks to focus on strategic initiatives and employee development.
2. Enhance employee engagement: She seeks tools and strategies to boost employee morale, satisfaction, and retention within the organization.
3. Achieve better data insights: Sarah wants access to real-time data and analytics to make informed decisions and track key HR metrics accurately.
Frustrations:
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1. Manual processes: Sarah is frustrated by the time-consuming manual tasks involved in HR operations, such as paperwork, data entry, and report generation.
2. Lack of automation: She feels frustrated by the absence of automation in HR processes, leading to inefficiencies and errors.
3. Limited insights: Sarah encounters challenges in accessing meaningful data insights to identify trends, and track performance effectively.
Ideate
HWM?
HMW questions can guide the design process and spark innovative ideas for enhancing the user experience of an HR dashboard management system.
Market Survey
After understanding the users needs, I made a competitor and marker research to see how other products solve this problems or similar ones.
# PAIN PONT 1
Usability
In systems that contain a lot of data, you should emphasize the usability and simplicity of the product.
The data should be clear and plain to read and analyze while using visualization and real-time needed information updating.
# PAIN PONT 2
Hierarchy
The ability to show a large number of data in a way that will be understandable, and will not harm the understanding of the user.
# PAIN PONT 3
Learning curve
Users might experience challenges in learning and adapting to new features or interfaces, impacting user adoption and satisfaction.
# PAIN PONT 4
Limited scalability
Some apps may have limitations in scaling up to meet the needs of larger enterprises with complex HR requirements.
Information Architecture
Key Features and conclusions
# 1
Employee Information Hub
Centralized repository for employee data.Quick access to personal details and performance metrics.
# 2
Recruitment Insight
-Visual representation of the recruitment pipeline.-Real-time tracking of open positions and candidate status.
# 3
Training and Development
-Module for tracking employee training program.-Plan development initiatives.
# 4
Attendance and Leave Management
Centralized attendance tracking with real-time updates.
# 5
Employee Engagement
Integration with employee surveys.Insights into employee satisfaction and engagement levels.
Prototype
Wireframes
Wireframing represents the foundational stage where the skeletal structure of a digital interface takes shape. It's a crucial step in the design process, focusing on functionality and user flow before delving into aesthetics.
Dashboard Overview
A high-level summary of critical HR metrics, such as the total number of employees, pending tasks, and upcoming deadlines.
Quick links or widgets to navigate to the most frequently accessed modules (employee status, tasks)
-Division into categories to make it easier to navigate the dashboard.
- Customization feature to adapt the dashboard to a number of HR employees.
Customization Dashboards
Allows HR professionals to tailor the dashboard to their unique requirements and focus on the most relevant metrics for their responsibilities.
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Messages
The "Messages" tab in the HR dashboard serves as a centralized hub for internal communication, featuring distinct channels for both internal job discussions and recruitment-related conversations.
This separation streamlines communication processes, ensuring clarity and organization.
Within this tab, users can view a comprehensive call history and message log, fostering transparency and easy reference. The integrated functionality also enables seamless video calls and interviews with candidates, providing a cohesive platform for both team collaboration and efficient recruitment processes.
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Jobs
The "Jobs" tab in the HR dashboard serve as a comprehensive overview of open positions, categorized by both position and department for efficient navigation.
Utilizing a flexible data filter- users can refine their search based on specific criteria.
This tab provides detailed insights into each job, including associated department, job location, and relevant candidates.
Additionally, users have the capability to seamlessly add new job listings, contributing to a centralized and accessible platform for effective job management within
the organization.
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Candidates
The "Candidates" tab in the Recruitment section provides a comprehensive overview of all candidates, categorized by position, department, and matching percentage.
It offers valuable insights into the candidate's current stage in the recruitment process and other relevant data, facilitating a holistic understanding of each candidate.
With user-friendly features, this tab allows efficient management of candidate numbers, enabling users to add, delete, and search through filters for a streamlined and organized recruitment experience.
Importantly, candidate data is seamlessly integrated among other tabs like Messages, Jobs, ensuring a centralized and interconnected HR dashboard for holistic workforce management.
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Employees
The "Employees" tab within the Organization section serves as a comprehensive directory of all employees, featuring personal details, positions, and department information.
Additionally, it provides real-time status indications, such as whether an employee is present at work or located outside the office.
Users can efficiently locate specific employees through data filters and seamlessly add new team members, contributing to a centralized and accessible platform for effective employee management within the organization.
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Design
The final step- the focus shifts from structural planning to the visual refinement of the user interface.
This stage involves translating wireframes and functional elements into a visually compelling and cohesive design.
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The last step-Test
-Conduct usability testing with representative users to evaluate the effectiveness and usability of the prototype.
-Collection feedback through observations, interviews, and surveys to identify areas for improvement and validate design decisions.
Repeat the design on the design based on the testing results, making adjustments to address usability issues and enhance the user experience.
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